You have 7 days from the date of delivery to initiate a return. Please ensure that you review your order carefully before finalizing your purchase.
To be eligible for a return, items must be:
Please note that shipping fees are non-refundable.
All refunds will incur a 30% restocking fee. Once we get the product and verify the item’s quality and condition, refunds will be processed within 2-3 business days.
Before returning any item, please contact us at https://thejewelryflare.com/pages/contact After your return request is approved, you will receive detailed instructions on how and where to send your package.
You must return your item within 5 days of receiving the return instructions to ensure your return is processed promptly.
If you wish to exchange an item for a different size or style within the return window, please return the original item first. After processing the return, allow up to 8 to 10 business days for the new item to ship.
Please note that all custom orders are final; we do not offer refunds, exchanges, or replacements on these items.
You can cancel or make changes to your order within 24 hours of placing it. After this time frame, we will not be able to accommodate any changes. After 24 hours if customer want to cancel the order, 30% restocking fees will applicable, customer will get 70% refund.
Thank you for shopping with The Jewelry Flare! If you have any questions regarding our return and refund policy, please don’t hesitate to reach out to us.